Refund policy

Refund Policy

At Frontier Trail Goods, we want you to love your coffee, tea, and every product you order. Because our items are consumable goods, we're unable to accept returns on opened products.

However, if your order arrives damaged, defective, or if you received the wrong item, please contact us within 14 days of delivery at randyknecht77@gmail.com with your order number and a photo of the issue. We'll gladly send a replacement or issue a refund.

Unopened, unused items may be returned within 14 days of delivery for a refund, minus shipping costs. Customer is responsible for return shipping unless the item was damaged or incorrect.

Refunds are processed to your original payment method within 5-7 business days of approval.

Questions? Reach out anytime at [your email] — we're happy to help.